About Duke Energy
One of the largest investor-owned electric utilities in the United States, Duke Energy delivers safe, reliable and economically priced electricity to more than 2 million customers in the Carolinas. Duke Energy continuously works to hold down costs so we can keep rates low.
Areas of Expertise
- Power supply and delivery
- Power reliability – power delivery system operation, maintenance and business continuity
- Transmission and distribution asset planning and management
Core Customers
- Commercial and industrial
- Small business
- Residential
- Wholesale energy
Markets/Customers Served
- More than 2.4 million customers in a 24,000 square-mile service area in the Carolinas:
- North Carolina customers: 70%
- South Carolina customers: 30%
Operational Facts
Generation
U.S. Franchised Electric and gas with more thn 27,000 megawatts of owned regulated generation capacity:
- 3 nuclear stations
- 8 coal-fired stations
- 30 hydroelectric generating stations
- 4 combustion turbine stations (natural gas or fuel oil)
- Several individual combustion turbine units in five locations
Fuel Mix, by generation:
- 53.3% coal, oil and gas
- 46.6% nuclear
- 0.1% hydro
Power Delivery, owns and operates:
- More than 21,000 miles of transmission lines
- Approximately 151,000 miles of distribution lines (overhead and underground)
- Interconnections with eight other utilities
Customer Services
Customer Service Center available 24 hours a day, every day, to assist new and existing customers with billing and payment inquiries and service requests.
Duke Energy Carolinas • Economic Development
526 South Church Street • Charlotte, NC 28202 • 1.800.777.9898
www.ConsiderTheCarolinas.com
